Softaculous Support Incident Tracker Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System').

Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

Support Incident Tracker is released under the Free Software.


http://sitracker.org/ 

Demo : https://www.softaculous.com/demos/Support_Incident_Tracker 

Our hosting offer includes cPanel/Softaculous and you can install Support Incident Tracker in 2 clicks ! Check our offers here :
https://www.yoorshop.fr/ssd-hosting-france-europe.php

You can find free tutorials and templates here :
https://www.yoorshop.fr/knowledgebase/83/Learning-with-online-tutorials.html

https://www.yoorshop.fr/knowledgebase/11/How-can-I-create-easily-a-website-.html